Terms of service

This agreement is made by Host7up.com. Users and customers of Services provided by Host7up.com. must accept the terms and conditions of  business set out below.
Billing and Charges

All of our Cloud and Share hosting packages carry a 30 day money-back guarantee!

If you are dissatisfied for any reason at all then just let us know why and if we can’t help, we’ll issue a full hosting refund! Please note, dedicated server orders, and domain costs are not refundable.

 

Contact information

Customer agrees to keep his contact information and e-mail on file up to date at all times. We will use the e-mail on file to send notifications about generated invoices, due invoices, Services suspension, Services termination, new Services provisioned and any other related information. Host7up Hosting recommends using an external e-mail address so that the Customer can receive messages in case there are problems with the Services

Payments

Renewal invoices are generated 21-30 days in advance and sent to your registered e-mail address. It is your responsibility to ensure this e-mail address is kept up to date and can receive emails from us.

 

It is important that we receive payment on time. All services must be paid for by the due date shown on the invoice unless a written adjustment has been agreed. Failure to complete payment after this time will result in an automatic reminder when the invoice is overdue, and automatic account suspension should the invoice remain unpaid for more than 3 days.

Client Conduct

Under no circumstances will we tolerate threatening or abusive behavior towards our staff. Should this occur, we reserve the right to terminate the hosting agreement with immediate effect.

Backups

our Hosting keeps backup of all files and databases. our Hosting keeps daily and weekly backups for budget cloud and  reseller plans and VPS servers. Host7up Hosting keeps daily and weekly backups for the web hosting and reseller plans.

 

Resource usage

Any account on the server cannot use more than the following CPU or memory resources. If you use too much system resources, you will be notified to take the necessary actions. If the usage is too high to keep the server unstable, we will suspend the overloading account so that it doesn’t affect the other clients on the server.Customer agrees not to use the shared hosting service to send bulk e-mail. Mailing lists are allowed and the customer can send e-mail messages as per our hourly mail limits however those messages cannot be sent 24/7. If you need to send more than 5000 mails per month the shared hosting service will not be sufficient. A VPS or dedicated server will be required for that.

 

Host7up.com  reserves the right to make changes to the terms at any time without notification. Customer agrees to visit the terms of service regularly for updates.